From your first message to us, to returning home after treatment — here's exactly what to expect at each stage.
Send us your medical reports, scans, or a description of your condition via WhatsApp, email, or our contact form. There's no cost and no obligation at this stage — we simply need enough information to route your case to the right specialists.
Our coordinators share your case with relevant specialists at partner hospitals in India. Within 48 hours in most cases, you'll receive a preliminary opinion, a recommended treatment approach, and a transparent cost estimate covering the procedure, hospital stay, and typical associated costs.
If you'd like to proceed, we help you understand the full treatment plan, expected duration of stay in India, and answer any remaining questions before you commit to travel.
We guide you through India's medical visa (e-Medical Visa) application process, including the hospital invitation letter and documentation required. We also assist with flight planning guidance once your treatment dates are confirmed.
On arrival, our local coordinators can arrange airport pickup, help you settle into accommodation near your hospital, and accompany you (or a translator, where needed) to your first hospital appointment.
Throughout your treatment and recovery, we remain your point of contact for any logistical needs — extending your stay if required, coordinating with family back home, or resolving day-to-day concerns so you can focus on recovering.
Before you travel home, we make sure you have your complete medical records, discharge summary, and any follow-up instructions from your treating doctors.
After you return home, we help coordinate any follow-up consultations with your treating specialists in India — via video consultation where appropriate, or by preparing you for a future visit if needed.
Share your medical reports and get a free opinion within 48 hours.
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